Extended Warranty
Continue the security of warranty coverage long after the standard warranty expires. You won’t need to worry about costs for parts and labor when you choose Kustom Signals’ Extended Warranty.
Our experienced technicians will quickly repair the unit to original manufacturer’s specifications.
VIDEo maintenance Contract
For the ultimate peace of mind, a full service Video Maintenance Contract provides a fixed price for all-inclusive coverage.
A professional service technician comes to your location to deliver the highest level of convenience and the least amount of downtime. All parts and labor costs are included to ensure full cost containment.
Maintenance and Warranty Offerings
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Extended |
Maintenance |
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Video |
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Laser |
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Radar |
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Speed Trailers and Displays |
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Agency Site Support |
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On-Site Service Technician |
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Replacement Component (s) |
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All Shipping |
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Laser Loaner Unit |
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NA |
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Kustom Signals Factory Support |
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Customer Support |
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Technical Support |
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Software Updates |
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Hardware Replacement |
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GoToAssist™ |
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Parts |
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Labor |
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Service Bulletins
Please click on the following link to view the service bulletins:
Service Bulletin 1731 - Expanse Transmitter
Service Bulletin 1733 - Vision OTP Connectors
Service Bulletin 1734 - StealthStat Battery Charger
Downloads
Eyewitness Vantage
The Vantage Administrator’s Manual provides the necessary set-up instructions to allow your Vantage camera(s) to communicate with the Eyewitness Data Vault file management system. Download the file by clicking the link below. Access to this file requires a password that can be obtained by contacting TSS at 1-800-835-0156 Option 1; Option 4.
The VantageInput program allows you to configure your Vantage camera(s) with the selected feature set. Download the file by clicking the link below. Access to this file requires a password that can be obtained by contacting TSS at 1-800-835-0156.
SPEED ENFORCeMENT MANUALS & Quick start guides
Kustom Signals, Inc. Operator Manuals are copyrighted materials and are protected from illegal reproduction, internet publication or posting and/or unwarranted distribution. Our speed enforcement product manuals require a password that can be obtained by contacting TSS at 1-800-835-0156 Option 1; Option 4. Access to these files is at the discretion of Kustom Signals and will only be provided to verifiable product users. Please note: Kustom Signals is in the business of promoting public safety by reducing speeding with our RADAR, LIDAR and Speed Awareness Products. It is the policy of Kustom Signals to not discuss any information with the general public concerning the general operation of our RADAR and LIDAR based speed measuring products or any specific traffic situations and scenarios.
Dash Mounted RADAR
- Eagle 3 Operator's Manual
- Eagle 3 Quick Start Guide
- Eagle 3 Quick Start Guide (NC)
- Eagle 3 Training Videos (password required)
- Raptor Operator's Manual
- Raptor Operator's Manual (NC)
- Raptor Operator's Manual (Spanish)
- Raptor Quick Start Guide
- Raptor Quick Start Guide (Spanish)
- Golden Eagle Operator's Manual
- Eagle II Operator's Manual
- Eagle II Quick Start Guide
- Golden Eagle II Operator's Manual
- Golden Eagle II Operator's Manual (NC)
- Golden Eagle II Quick Start Guide
- Directional Golden Eagle II Operator's Manual
- Directional Golden Eagle II Operator's Manual (NC)
Hand-held RADAR
- Falcon HR Operator's Manual
- Falcon HR Operator's Manual (NC)
- Falcon HR Operator's Manual (Ontario Canada)
- Falcon HR Operator's Manual (Quebec Canada)
- Falcon RR (Railroad) Operator's Manual
- Falcon SR (Sports RADAR) Operator's Manual
- Falcon HR Quick Start Guide
- Falcon HR Quick Start Guide (Ontario Canada)
- Falcon HR Quick Start Guide (Quebec Canada)
- Falcon HR Quick Start Guide (Spanish)
- Talon RADAR Series Operator's Manual
- Talon RADAR Series Operator's Manual (NC)
- Directional Talon Operator's Manual
- Directional Talon Operator's Manual (NC)
Other RADAR
Laser/LIDAR
- LaserCam 4 Operator's Manual
- LaserCam 4 Operator's Manual (Spanish)
- LaserCam 4 Quick Start Guide
- LaserCam 4 Quick Start Guide (Spanish)
- LaserCam 4 Setup Application User's Manual
- ProLog Application User's Manual
- ProLaser 4 Operator's Manual
- ProLaser 4 Operator's Manual (NC)
- ProLaser 4 Operator's Manual (RCMP)
- ProLaser 4 Operator's Manual (Spanish)
- ProLaser 4 Quick Start Guide
- ProLaser 4 Quick Start Guide (NC)
- ProLaser 4 Quick Start Guide (RCMP)
- ProLaser 4 Quick Start Guide (Spanish)
- ProLaser III Operator's Manual
- Pro-Lite + Operator's Manual
- Pro-Lite+ Quick Start Guide
Speed Awareness
- SMART 12 Operator's Manual
- SMART 12 Quick Start Guide
- SMART 800/850 Operator's Manual
- PMD Portable RADAR Display Operator's Manual
- PMD 10 & 12 Quick Start Guide
- SMARTstat Operator's Manual
- SMARTstat Quick Reference Guide
- StealthStat II Operator's Manual
Video
- Eyewitness HD Operator's Manual
- Eyewitness HD Install Guide
- Eyewitness HD Install Manual
- Eyewitness HD Quick Start Guide (Tablet)
- Eyewitness HD Quick Start Guide (MDC)
- Vantage Quick Start Guide
- Eyewitness Data Vault Operator's Manual
- Eyewitness Data Vault Quick Start Guide
- Eyewitness Data Vault Lite Operator's Manual
- Eyewitness Data Vault Lite Quick Start Guide
ProLaser 4 Events download
The ProLaser 4 driver for the event download feature is available by clicking the following link:
Instructions from our engineering department with respect to the downloads:
If you have any questions, please contact technical support at speedtss@kustomsignals.com or 800.835.0156; Option 1; Option 4.
Eagle 3 Events Download
The Eagle 3 driver for the event download feature is available by clicking the folliowing link: Eagle 3 Link
KUSTOM CONSOLE APP
Kustom Signals has a downloadable app for the following uses: Android, Windows 7 and Windows 8.
If you have any questions, please contact technical support at speedtss@kustomsignals.com or 800.835.0156; Option 1; Option 4.
