Where You Matter

High standards of service and care.

We Are Here To Help You

If you have any questions or comments, contact your local representative.

As your First Responders for troubleshooting, our skilled technicians expedite issue resolution with personalized support services to ensure your products perform precisely and efficiently.

Call or email Technical Support for troubleshooting, operation and installation of Kustom Signals manufactured equipment.

HOURS OF OPERATION:

Monday – Friday
Video Hours 7:00 a.m. – 6:00 p.m. CST/CDT
Speed Hours 8:00 a.m. – 4:30 p.m. CST/CDT

CONTACT INFORMATION

Phone Number: 800-835-0156, opt. 1; opt. 4
Email Video Support Specialists at: videotss@kustomsignals.com
Email RADAR, SMART, and Laser Support Specialists at: speedtss@kustomsignals.com
Technical Support Manager: Chad Vail cvail@kustomsignals.com

Our dedicated Depot Support team offers fast turnaround for calibration, certification, repair and maintenance, whether the product is in-warranty or out-of-warranty. Our technicians thoroughly test your product in our labs, recreate and verify the problem, and restore your unit back to its original manufacturer’s specifications.

HOURS OF OPERATION:

Monday – Friday
Video Hours 7:00 a.m. – 3:30 p.m. CST/CDT

Our professional support team is set to answer your questions and assist you in working toward closure on any issue that may be encountered:

  • Provide Return Merchandise – Authorization (RMA)
  • Provide Repair Estimates
  • Track Repair Status
  • Research Repair and Warranty Histories
  • Purchase Extended Warranties
  • Provide Operation and Installation Manuals

HOURS OF OPERATION:

Monday – Friday
8:00 a.m. – 4:30 p.m. CST/CDT
Phone Number: 800-835-0156:
– RMA (Return Merchandise Authorization) – opt. 1; opt. 2; opt. 2
– Repair Status – opt. 1; opt. 3

CONTACT INFORMATION

Email Customer Support Department at: cs@kustomsignals.com

Two easy ways to find exactly what you need: online or on the phone. We offer a fast turnaround of the parts and accessories you need.

HOURS OF OPERATION:

Monday – Friday
8:00 a.m. – 4:30 p.m. CST/CDT
Phone Number: 800-835-0156:
– Place an order on an existing unit – opt. 1, opt. 1, opt. 1
– To purchase new equipment (through Sales) – opt. 1; opt. 1; opt. 2

CONTACT INFORMATION

Email Parts Department at: parts@kustomsignals.com
Parts Sales Manager: Chad Vail cvail@kustomsignals.com

We offer full turn-key solutions, customization and seamless integration from in-car to back office. We tailor on-site plans to meet your operational requirements and reduce total cost of ownership.

HOURS OF OPERATION:

8:00 a.m. – 4:30 p.m. CST/CDT
Phone Number: 800-835-0156 opt.1; opt. 5

CONTACT INFORMATION

Email the Field Service Department at: fs@kustomsignals.com

Get A Quote

Fill out the form to contact a local sales representative or to get a quote.